For the Work Queue "Process Service Requests" and "Process Service Requests - SWDev General Header" sections, if a service request is in "Assigned" status but does not have any open assignments, the status will be displayed with an asterisk (i.e., "Assigned*"). This will allow processors to easily see which service requests still need to be assigned out or completed.
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May 9, 2013
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A project is a temporary endeavor undertaken to create a unique product, service, or result. Project Management is the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements.