For LDAP Access service requests with an Add and Change action, validation will now be performed on the "Initial Password" field so that it meets current LDAP password content requirements.
For LDAP Access service requests with an Add action, ITD Security processors will now successfully select the "Add to LDAP" button when a middle initial is not valued. Previously in certain situations, an unable-to-process page was displayed. The error was introduced with the deployment on April 20, 2010.
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March 7, 2014
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Interactive Voice Response (IVR) is a self-service system that enables callers to navigate voice prompts using their telephone keypad or voice command to navigate menus to obtain information or process a transaction.