Required Dates and Estimated Completion Dates on Service Requests
When a customer is submitting a service request on a weekend or state holiday, the default values for the Required Date and Estimated Completion Dates will be calculated from the next business day and not the current day.
What Our Customers Are Saying
October 2, 2014
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Call Recording captures inbound and/or outbound telephone conversations for playback, quality management, and archiving.
If you are interested in this feature contact ITD's Service Desk for additional information.