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Internal Service Requests

Non-ITD Users: 
  • For internal service requests that require approval and that have been pre-assigned to an individual (not a service group), users will now be able to successfully approve the service request.  Previously, an unable-to-process message was displayed.
ITD Users: 
  • The functionality to display information on the "Contact Summary" page has been restored for all contacts.  Previously, an unable-to-process page was displayed for contacts with a large number of projects and work orders.  The error was introduced with the deployment on October 8, 2009.
 

What Our Customers Are Saying

Frankly, I'm amazed.... You fixed a problem I hadn't even reported yet! Keep up the good work. Thanks!

Dept. of Transportation
March 31, 2015