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Internal Service Requests

Non-ITD Users: 
  • For internal service requests that require approval and that have been pre-assigned to an individual (not a service group), users will now be able to successfully approve the service request.  Previously, an unable-to-process message was displayed.
ITD Users: 
  • The functionality to display information on the "Contact Summary" page has been restored for all contacts.  Previously, an unable-to-process page was displayed for contacts with a large number of projects and work orders.  The error was introduced with the deployment on October 8, 2009.
 

What Our Customers Are Saying

Assistance is much appreciated and very nice and helpful! Thank you!

Dept. of Corrections & Rehabilitation
September 28, 2014