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Telecommunications Service Requests, Contact Summary

ITD Users: 
  • For "Telecommunications" service requests, all editable field values will now be stored when ITD Processors select the "Obj Doc," "Surveys", and "View Text" buttons. Previously ITD Processors needed to select the "Update" button (to save the field values) prior to selecting any of these buttons.
  • On the "Contact Summary" page, an "SR Dept No" column has been added to the following tables: "Assignment Change Requests - Approver," "Assignment Change Requests," "Assignments," "Service Requests - Responsible," "Service Requests - Approver," "Service Requests - Requestor," "Project Documents," and "Projects."

What Our Customers Are Saying

Help desk is always friendly and efficient.

Southeast Human Service Center
March 2, 2015