On the "Search Service Requests for Time Entry" page, service requests that were completed in the previous month will no longer be displayed. Previously, the service requests were displayed and users were able to perform time-entry against them.
What Our Customers Are Saying
July 3, 2014
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Interactive Voice Response (IVR) is a self-service system that enables callers to navigate voice prompts using their telephone keypad or voice command to navigate menus to obtain information or process a transaction.