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Email Notifications for Mainframe User ID

All Users: 
  • For "Mainframe User ID" service requests with an Add or Change Action, the "User ID" field will now be displayed on "Completed" email notifications.
  • For "Telecommunications" service requests with an Add or Change Action, the "Primary Directory Number" field (if valued) will now be displayed on "Work Completed" and "Completed" email notifications.
  • For "Windows Domain User ID" service requests with an Add or Change Action, the "User ID" field (if valued) will now be displayed on "Completed" email notifications. The following is an example of an email notification with the new field:Email Notification

 

 

What Our Customers Are Saying

Did a great job and handled the issue quickly thanks!

Dept. of Corrections & Rehabilitation
August 22, 2014
 
 

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