Searching Object Documentation, Completing Service Requests
On the "Search Object Documentation" page, an additional search field of "Version Level/Label" has been added.
When a user completes a service request, the functionality to return the user to the "Work Queue" page or the "Search Service Requests" page has been restored. Previously, the user remained on the same service request page and was not returned to their originating page. The error was introduced with the deployment on December 17, 2008.
What Our Customers Are Saying
September 22, 2014
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Call Recording captures inbound and/or outbound telephone conversations for playback, quality management, and archiving.
If you are interested in this feature contact ITD's Service Desk for additional information.