Searching Object Documentation, Completing Service Requests
On the "Search Object Documentation" page, an additional search field of "Version Level/Label" has been added.
When a user completes a service request, the functionality to return the user to the "Work Queue" page or the "Search Service Requests" page has been restored. Previously, the user remained on the same service request page and was not returned to their originating page. The error was introduced with the deployment on December 17, 2008.
What Our Customers Are Saying
June 10, 2014
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Interactive Voice Response (IVR) is a self-service system that enables callers to navigate voice prompts using their telephone keypad or voice command to navigate menus to obtain information or process a transaction.