Email notifications will now contain a value in the "Requestor Phone" field. Previously, a null value was displayed.
On the "Search Service Requests" page:
For departments with divisions, the "Division" search field will be displayed as a dropdown list containing the divisions for which the user is eligible. Previously, the field displayed as a numeric input field.
For departments without divisions, the "Division" search field will no longer be displayed.
On the "Search Service Requests" page, the non-functional "Division" search field will no longer be displayed.
What Our Customers Are Saying
December 3, 2014
To report a problem, request information or submit feedback:
Call Recording captures inbound and/or outbound telephone conversations for playback, quality management, and archiving.
If you are interested in this feature contact ITD's Service Desk for additional information.