On the "Search Service Requests" page, the "Service Request Type" dropdown list will now display only active service request types. Previously, both inactive and active service request types were displayed.
What Our Customers Are Saying
August 25, 2014
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Call Recording captures inbound and/or outbound telephone conversations for playback, quality management, and archiving.
If you are interested in this feature contact ITD's Service Desk for additional information.