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Work Queue Self Assigns

All Users: 

On the "Work Queue" page, the "Self Assign" process has been modified to check if an assignment already exists, and if so, to display the error message: "Service request nnnnnnnn has an assignment and cannot be self-assigned."  Previously, if processors did not refresh their Work Queues, multiple assignments were being created.

 

What Our Customers Are Saying

Thank you so much for all your help!!

Job Service ND
April 3, 2014
 
 

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