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Work Queue Self Assigns

All Users: 

On the "Work Queue" page, the "Self Assign" process has been modified to check if an assignment already exists, and if so, to display the error message: "Service request nnnnnnnn has an assignment and cannot be self-assigned."  Previously, if processors did not refresh their Work Queues, multiple assignments were being created.

 

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Thanks for saving the day again!

Sargent County Social Services
December 22, 2014