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Work Queue Self Assigns

All Users: 

On the "Work Queue" page, the "Self Assign" process has been modified to check if an assignment already exists, and if so, to display the error message: "Service request nnnnnnnn has an assignment and cannot be self-assigned."  Previously, if processors did not refresh their Work Queues, multiple assignments were being created.

 

What Our Customers Are Saying

Very timely help. Thank you!

Commission on Legal Counsel for Indigents
March 20, 2014
 
 

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