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Work Queue Self Assigns

All Users: 

On the "Work Queue" page, the "Self Assign" process has been modified to check if an assignment already exists, and if so, to display the error message: "Service request nnnnnnnn has an assignment and cannot be self-assigned."  Previously, if processors did not refresh their Work Queues, multiple assignments were being created.

 

What Our Customers Are Saying

Appreciate the fast response.

ND Game and Fish
August 19, 2014
 
 

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