For Software Dev/GIS/Proj Mgmt and Web Changes service requests, the Estimated Completion Date will no longer be allowed to be blank. This will provide customers with better estimates of when their service requests will be completed.
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May 25, 2014
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The Records Management Program is responsible for the preservation of state records. This includes determining retention periods, selecting the appropriate retention medium, choosing the best retention location, and selecting the best filing system for the records.