For Software Dev/GIS/Proj Mgmt and Web Changes service requests, the Estimated Completion Date will no longer be allowed to be blank. This will provide customers with better estimates of when their service requests will be completed.
What Our Customers Are Saying
March 19, 2015
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Interactive Voice Response (IVR) is a self-service system that enables callers to navigate voice prompts using their telephone keypad or voice command to navigate menus to obtain information or process a transaction.