A new "Employee Workload" crystal report is now available. Eligible users can use this report to view employee workloads for any ITD division. The report is available as both a scheduled batch report and as a generated real time report.
What Our Customers Are Saying
August 29, 2014
To report a problem, request information or submit feedback:
Call Recording captures inbound and/or outbound telephone conversations for playback, quality management, and archiving.
If you are interested in this feature contact ITD's Service Desk for additional information.