A new "Employee Workload" crystal report is now available. Eligible users can use this report to view employee workloads for any ITD division. The report is available as both a scheduled batch report and as a generated real time report.
What Our Customers Are Saying
August 28, 2014
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Interactive Voice Response (IVR) is a self-service system that enables callers to navigate voice prompts using their telephone keypad or voice command to navigate menus to obtain information or process a transaction.