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WebSphere 6.1 Upgrade

All Users: 
  • WMS has been upgraded from WebSphere 5.1 to 6.1.  
  • For the "Group Manager Status - Current" and "Group Manager Status - History" reports:
    • All service request types will now be included on the reports. Previously, the reports excluded "Software Dev/GIS/Proj Mgmt" service request types.
ITD Users: 
  • For the "SD Team Performance Measure" report:
    • All service request types will now be included on the report. Previously, the report only included "Software Dev/GIS/Proj Mgmt", "Web Changes", "EDMS", and "Generic" service request types.
    • The "Within Est Hours" and "Within Est Hrs%" column totals will now be calculated correctly if assignments exist without any actual hours.
  • For the "SD Employee Performance Measure" report:
    • All service request types will now be included on the report. Previously, the report only included "Software Dev/GIS/Proj Mgmt", "Web Changes", "EDMS", and "Generic" service request types.
  • For the "SD Workload Snapshot" report:
    • All service request types will now be included on the report. Previously, the report only included "Software Dev/GIS/Proj Mgmt", "Web Changes", and "EDMS" service request types.
    • Service requests without service areas will now be included on the report under a new bucket titled "Unknown".
    • A "Total Service Requests" line will now be displayed that includes a count of service requests.
  • For the "SD Group Manager Status - History" report:
    • Service requests not associated to a Software Development service group will now be excluded from the report.
    • All service request types will now be included on the report. Previously, the report only included "Software Dev/GIS/Proj Mgmt", "Web Changes", and "EDMS" service request types.
 

What Our Customers Are Saying

You have a very professional staff, thanks in resolving my issue.

Williams County Auditor
October 26, 2014