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JCL Maintenance Service Requests

ITD Users: 
  • The "JCL Maintenance" service request is now available. It replaces the paper form "SFN 52457 ITD JCL Maintenance Form."
  • For the "Software Development Group Manager Status Report - Current" report:
    • The non-functional "Act. Completion Date" field has been removed.
    • The Chargeable, Consultant, Non-chargeable, and Remaining Hours will now be displayed with decimal values, such as 41.7. Previously, the values were rounded to whole numbers, such as 42.
  • For the "Software Development Group Manager Status Report - History" report:
    • A date value will only appear in the "Act. Comp. Date" column for service requests that have been completed. Previously a date value was appearing for service requests that had been completed but were now reopened.
    • The Chargeable, Consultant, Non-chargeable, and Remaining Hours will now be displayed with decimal values, such as 41.7. Previously, the values were rounded to whole numbers, such as 42.
 

What Our Customers Are Saying

I was very pleased with the professionalism and timely manner in which I was assisted

Supreme Court
April 30, 2015