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EDMS Service Requests

All Users: 
  • For EDMS service requests with a "User ID Maintenance" request type, a "Clear" link has been added below each software application. Now if users accidentally start filling in the wrong software application, the "Clear" link can be used to clear the entered values. Previously, the entered values could not be 'undone', and users had to delete the whole service request and start over.
  • For EDMS service requests, the "Accounting Information" (if any) will now be displayed to all users. Previously, this information was only displayed to ITD processors.
ITD Users: 

Service requests without divisions will now appear on the "Software Development Division Performance Measure Report".


What Our Customers Are Saying

It was nice to have someone to help me in just a few minutes.

Office of the Secretary of State
July 23, 2015