As part of the Mainframe Migration Project Phase 1 "Go Live", WMS time entry records will now be written to a Linux/Windows database. Previously, the time entry records were written to a mainframe database.
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September 4, 2014
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Call Recording captures inbound and/or outbound telephone conversations for playback, quality management, and archiving.
If you are interested in this feature contact ITD's Service Desk for additional information.