As part of the Mainframe Migration Project Phase 1 "Go Live", WMS time entry records will now be written to a Linux/Windows database. Previously, the time entry records were written to a mainframe database.
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December 22, 2014
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Interactive Voice Response (IVR) is a self-service system that enables callers to navigate voice prompts using their telephone keypad or voice command to navigate menus to obtain information or process a transaction.