On the "Search Service Requests" page, the search functionality for the "Service Request Text" field has been modified to search both the "Short Description" and "Comments/Special Instructions" fields. Previously, only the text in the "Comments/Special Instructions" field was searched.
What Our Customers Are Saying
October 2, 2014
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An Auto-Attendant automatically answers incoming calls and presents customers with a previously recorded voicemail menu allowing them to select options and route themselves to certain numbers or recorded messages.