A new "Search Service Groups" feature has been added to the Work Management System.
On the "Main Menu" page, a "Search Service Groups" link has been added.
The "Search Service Groups" link will only be displayed to Lead Request Managers and Request Managers of a department.
The "Search Service Groups" link will only be displayed if a department has active service groups.
Selecting the "Search Service Groups" link will take a user to the "Search Service Groups" page. This page will allow a user to enter a service group and view all members for the service group, or enter a member name and view all service groups for the member.
Any updates to the service groups will continue to be performed by the Lead Request Managers of a department (this has not changed).
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May 23, 2014
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