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Problem Logs

All Users: 
  • For Problem Log documents, an assignee will now be required prior to the Problem Log being submitted for Retest. Previously, an unable-to-process error occurred when the assignee was not valued and users tried to Complete the Problem Log.
ITD Users: 
  • On the "Search Individual Time Entries" page, the "Comments Text" input field will now correctly search for an apostrophe character. Previously, an unable-to-process message was displayed.
  • For the "Software Development Team Performance Measure Report:"
    • Employees on a team who have the same last name will now have their information displayed on separate lines.
    • ITD groups that are not in the Software Development Division will no longer appear on the report.
  • For the "Software Development Workload Snapshot" Report:
    • ITD groups that are not in the Software Development Division will no longer appear on the report.
 

What Our Customers Are Saying

At 0400 in the morning I was able to speak to someone that could fix my problem. The tech was extremely professional and knowledgeable on the system. Thank you!

Renville County Sheriffs Office
September 28, 2014
 
 

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