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Internal Service Requests

All Users: 
  • For internal service requests, the non-functional "Actual Hours" link has been removed from the "Overview: Service Request Tasks and Assignments" pages.
  • Minutes documents have been standardized to use the "Response Attachments" field name.
  • Impact of Change documents have been standardized to use the "Internal Notes" and "Internal Attachments" field names.
ITD Users: 
  • An SQL statement used in the display of the "Service Requests For Time Entry" page was tuned to improve performance.

What Our Customers Are Saying

Unbelievable how fast the issue was resolved. Best customer service I've ever contacted.

Grand Forks County Sheriffs Office
January 31, 2015