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Internal Service Requests

All Users: 
  • For internal service requests, the non-functional "Actual Hours" link has been removed from the "Overview: Service Request Tasks and Assignments" pages.
  • Minutes documents have been standardized to use the "Response Attachments" field name.
  • Impact of Change documents have been standardized to use the "Internal Notes" and "Internal Attachments" field names.
ITD Users: 
  • An SQL statement used in the display of the "Service Requests For Time Entry" page was tuned to improve performance.

What Our Customers Are Saying

Really appreciate this service. ITD is always so helpful. Thank you.

Dept. of Human Services
August 19, 2014

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