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Internal Service Requests

All Users: 
  • For internal service requests, the non-functional "Actual Hours" link has been removed from the "Overview: Service Request Tasks and Assignments" pages.
  • Minutes documents have been standardized to use the "Response Attachments" field name.
  • Impact of Change documents have been standardized to use the "Internal Notes" and "Internal Attachments" field names.
ITD Users: 
  • An SQL statement used in the display of the "Service Requests For Time Entry" page was tuned to improve performance.

What Our Customers Are Saying

Top-notch assistance, as always! Thanks!

Dept. of Corrections & Rehabilitation
March 26, 2015