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Submitting Service Requests

All Users: 
  • The functionality to submit service requests (that require approval) has been restored. An error was introduced into this feature with the deployment on January 26, 2006.
  • When a user has access to multiple departments and submits a service request requiring approval, the service request will now appear in the work queue of the correct approver.
  • The WMS Login page display issues for the Firefox browser have been corrected.
ITD Admin Users: 
  • When a mainframe ID is entered from the Contact Details page, the alphabetic portion of the mainframe ID will now be converted and stored in uppercase.
  • The 'Delete' button has been removed from the Contact Details page. A contact may have their departments and privileges deleted, but the contact details information needs to remain in the system for historical purposes.
  • The caching process has been standardized when adding, editing, or deleting service groups.
 

What Our Customers Are Saying

Always friendly and helpful.

Job Service ND
March 18, 2014
 
 

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