For Network and Telecommunication service requests, the "Installed Service" and "Subscription Service" information (if any) will now be displayed to all users. Previously, this information was only displayed to ITD Accounting users.
All information entered into the "Processor's Comments" field will continue to be displayed to all users (this has not changed).
What Our Customers Are Saying
March 12, 2015
To report a problem, request information or submit feedback:
Interactive Voice Response (IVR) is a self-service system that enables callers to navigate voice prompts using their telephone keypad or voice command to navigate menus to obtain information or process a transaction.