When ITD Processors select the "Self-Assign" link from their Work Queues, an email notification will now be sent to the customer. Previously, customers were not being notified that the service request had been assigned.
The "Search Service Request Time Entries" page result will now display each service area only once. Previously, a service area could be displayed multiple times which resulted in an incorrect Total Estimated Hours value. (This page is available to ITD users only).
What Our Customers Are Saying
May 23, 2014
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A personal firewall (sometimes called a desktop firewall) is a software application to protect a single Internet-connected computer from intruders. A personal firewall works in the background at the device layer to protect the integrity of the system from malicious computer code by controlling Internet connections to-and-from the user's computer.