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Self-Assign E-mail Notifications

All Users: 
  • When ITD Processors select the "Self-Assign" link from their Work Queues, an email notification will now be sent to the customer.  Previously, customers were not being notified that the service request had been assigned.
ITD Users: 
  • The "Search Service Request Time Entries" page result will now display each service area only once. Previously, a service area could be displayed multiple times which resulted in an incorrect Total Estimated Hours value. (This page is available to ITD users only).
 

What Our Customers Are Saying

I am always pleased with the quick response I get from ITD Staff.

UND - ConnectND Project
August 15, 2014
 
 

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