Telecommunication Service Requests in "Work Complete - Review Wiring" status will now appear in the ITD processor's Work Queue. Previously, service requests in this status were not appearing in anyone's Work Queue.
Service Requests in 'Returned' status will now display in the ITD processor's Work Queues only if the service requests have actual "programming" hours (chargeable, non-chargeable, or consultant). Previously, service requests in this status were always displayed.
What Our Customers Are Saying
December 18, 2014
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The Forms Management Program is responsible for maintaining quality state forms. This includes maintaining the state form numbering system, maintaining design standards for state forms quality, designing forms that meet the needs of our customers, eliminating duplicate and bootleg forms, and reviewing and analyzing all forms used in state government.