The Network and Telecommunications service requests have been modified to use the new Rate Tables. With this change, the Network, Voice Systems, and Accounting processors will notice a few wording changes and one deletion (all in italics) in the Installed Service and Subscription Service dropdowns. These wording changes are necessary to sync up the billing codes/descriptions in the Work Management System with the information displayed on the ITD Billing Web pages.
| Network Service Request | |
| Installed Service: | |
| Current Dropdown List | New Dropdown List (no change) |
| Ethernet | Ethernet |
| Network Analyst | Network Analyst |
| Wiring Technician | Wiring Technician |
| Subscription Service: | |
| Current Dropdown List | New Dropdown List |
| Device Connection | Device Connection |
| WAN Access (56K) | (billing code no longer in use) |
| WAN Access (Fiber) | Metro Area Network Access (Fiber) |
| WAN Access (DSL) | Wide Area Network Access (DSL) |
| WAN Access (T-1) | Wide Area Network Access (T-1) |
| Telecommunications Service Request | |
| Installed Service: | |
| Current Dropdown List | New Dropdown List |
| Telephone System Analyst | Telephone Systems Analyst |
| Wiring Technician | Wiring Technician |
| Subscription Service: | |
| Current Dropdown List | New Dropdown List |
| Analog Port | Analog Port |
| Authorization Code | Authorization Code |
| Business Line (1FB) | Business Line |
| Interactive Voice Response (IVR) | Interactive Voice Response (IVR) |
| Phone Extension | Phone Extension |
| Phone-Basic Service (per circuit) | Phone-Basic Service (per circuit) |
| Speaker Phone | Speaker Phone |
| Speaker/Display Phone | Speaker/Display Phone |
| Voice Mail | Voice Mail |
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