On an Email Address Service Request, users can now select the 'Remove RightFax' and 'Remove Additional Quota' fields and submit the request. Previously, an edit message was displayed and the service request could not be submitted.
Entering a non-numeric character in a date field (e.g., 12/17/200y) and selecting submit will now display an appropriate edit message. Previously, an unable-to-process error occurred.
Groupware processors can now "Complete" Email Address Service Requests that do not have a billing impact. Previously, all Email Address Service Requests from outside agencies had to be forwarded to Accounting even if no billing changes were needed.
The Software Development Service Request Processor pages have been changed. The changes include moving the date input boxes to the right of the field names (instead of below), and reordering the fields. The content on the pages did not change.
ITD Admin Users:
When Adding or Editing Service Groups, the email address input field will now allow up to 75 characters. Previously, only 30 characters were allowed.
What Our Customers Are Saying
February 26, 2014
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An Auto-Attendant automatically answers incoming calls and presents customers with a previously recorded voicemail menu allowing them to select options and route themselves to certain numbers or recorded messages.