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CallPilot Voice Messaging Instructions: Bismarck/Mandan Users

You can reach CallPilot by calling:

You have been assigned a "Voice Mailbox" on the CallPilot Voice Messaging System. YOUR VOICE MAILBOX NUMBER IS THE LAST FIVE DIGITS OF YOUR TELEPHONE NUMBER, FOLLOWED BY THE # SIGN (8xxxx#). YOUR PASSWORD FOR THE FIRST LOGIN IS 328 PLUS THE LAST FOUR DIGITS OF YOUR TELEPHONE NUMBER, FOLLOWED BY THE # SIGN (328xxxx#).

After you have successfully logged into your voice mailbox the first time, you will be required to change your password to something other than the original password. Your new password must be 6 to 16 digits in length. DO NOT forget your new password

To set up your mailbox, the steps are as follows.

1. TO LOGON TO YOUR MAILBOX:
   1. Dial 84500 to enter CallPilot or press MESSAGE key on your telephone
   2. Dial your 5-digit mailbox number, followed by # key (8xxxx#)
   3. Dial your password, followed by # key (32xxxxx#) (first login only)
   You are now logged on to CallPilot.
   Note: If you have requested the Autologin feature see instructions below.
2. CHANGING YOUR PASSWORD:
   To change your password to a number only you will know do the following steps.
   1. Logon to voice mail (follow instructions above).
   2. Press 84 after you are logged on. (Listen to the prompts, which will give you step-by-step instructions.)
   3. Enter your old password, press # key.
   4. Enter your new password, press # key.
   5. Enter your new password again, press # key.
   Your password has been changed. Your new password must be 6 to 16 digits in length. DO NOT forget your new password.
3. PLAYING YOUR MESSAGES:
   1. When you have a voice mail message the red message indicator light on your telephone will be lit.
   2. After logging onto voice mail, your messages will play automatically. All new messages will be played first.

   To Play Your Messages	Press	Effect
   To skip back, press 1	1	Message 5 seconds earlier plays
   To skip forward, press 3	3	Message 5 seconds later plays
   To pause, press #; to continue, press 2	#2	Message playback stops Message playback resumes
   To go to the next message, press 6	6	Next message plays
   To go to the previous message, Press 4	4	Previous message plays
   To go to a specific message, press 86, (Message Number, #)	86	Specified message plays
   To delete a message, press 76 while playing the message or its announcement	76	Message deleted
   To restore a deleted message (within the current session only), press 76 again	76	Message restored
   To forward a message, press 73	73	Forwards a message to another internal (8-XXXX) mail box
   Call internal (8-XXXX) sender, press 9	9	Calls the sender of the message

4. DELETING YOUR MESSAGES:
   1. After listening to a message, you can either leave it in your mailbox for future use, or you can delete it by pressing 76.
   Messages must be deleted one at a time - you cannot delete an entire mailbox of messages with one command. Also, all old messages will automatically be deleted after 21 days.
5. RECORD YOUR FIRST AND LAST NAME (Personal Verification):
   1. Logon to voice mail.
   2. Press 82 (Listen to prompts, which will give you step-by-step instructions.)
   3. Press 9 to go into Personal Verification.
   4. Press 5, to record your first and last name. Press # key to stop recording.
   5. To delete your personal verification, press 76, (repeat step 'd' to rerecord).
   6. To return to start of your mailbox, press 4.
6. TO RECORD YOUR PERSONAL GREETING and PERSONAL VERIFICATION:
   1. Logon to voice mail.
   2. Press 82. (Listen to prompts, which will give you step-by-step instructions.)
   3. To record your external greeting, press 1. To record your internal greeting, press 2. To record a temporary greeting, press 3. To record your personal verification, press 9. (NOTE: If you choose to record only one greeting, press 1 to record the external greeting - all callers will hear this greeting.)
   4. Press 5 to record. Press # key to stop recording.
   5. To listen to what you have recorded, press 2.
   6. To delete and re-record your greeting, press 76, then repeat steps 'd' and 'e' above.
   7. To return to start of your mailbox, press 4.
7. TO SET THE EXPIRY DATE FOR YOUR TEMPORARY GREETING:
   You can set an expiry month, day, and time for your temporary greeting. When the temporary greeting expires, callers will hear your external or internal greeting.
   
   1. While at your temporary greeting, press 9 to set the expiry date.
   2. Enter the month, day, and time, pressing # after each entry.
      • For the current month or day, press # only.
      • For a time setting at 9:00, press 900#. For a.m., press 1; for p.m., press 2.
      • For the standard expiry time of one minute after midnight on the date you specified, press # for time.
      • For no expiry, press ###.
      If you do not set expiry date, or if you press # for month, day, and time, your temporary greeting will remain in effect until you delete it.
   3. To return to start of your mailbox, press 4.
8. TO FORWARD ALL CALLS TO VOICE MAIL:
   1. Press Forward key on your telephone.
   2. Enter 84500 - the CallPilot Voice Messaging number.
   3. Press Done (or press Forward a second time).
   All calls will now be forwarded into your voice mailbox, until you cancel the forwarding.
   
   TO CANCEL FORWARDING:
   
   1. Press CheckFW; then press CanclFw (on a 3900 series phone).
   2. Press Forward key once (on a 2000 series phone).
   Call Forward Cancelled.
9. TURNING AUTOLOGIN ON OR OFF:
   1. While logged in to your mailbox, press 80, then 4 for Autologin.
   2. Press 1 to turn Autologin on, or 2 to turn it off.

Remember, you can reach CallPilot at any time of the day or night, from any location, using a touch-tone telephone.