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Find out how our billing process worksDocumented reference material generated by ITD and useful for CoordinatorsYou're not alone, many others have had same question...here are a few answers.
Services provided by ITD

Telecommunications

Standard Intervals

Service Standard Interval
Telephone

Moves, Adds and Changes

5 Business Days
Disconnect 2 Business Days
Voice Menu and ACD Changes 2 Weeks
Installation of New Wall Jack 7 Business Days
Network
Network Port 3 Business Days
Wide Area Network Connection
T1
DSL
Cable
4 Weeks
IP Admin Request
IP
DNS
2 Business Days
Network Disconnect
Port
Circuit
Next Business Day
Installation of New Wall Jack 7 Business Days

Non-Standard Services

OC3
DS3
Fiber
Installation of More Than 1 Wall Jack
Wireless WAN Connection(s)
Custom Per Project
 
 
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