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Email

Policy Code: 
CT001-13.1
Effective Date: 
August 14, 2013
Revision Number: 
1
Revision Date: 
August 14, 2013
Last Reviewed: 
August 14, 2013

Purpose

  1. To utilize feature-rich functionality beyond basic industry standards and achieve 100% integration and interoperability throughout the enterprise.
  2. To create systems of nominal complexity so that support and administrative efforts can be minimized, training can be leveraged, and job duties can be refocused to reduce redundancy.
  3. To allow for rapid deployment of new technology and position the enterprise to react quickly to emerging opportunities, problems, and threats.
  4. To simplify the end-user’s experience.
  5. To utilize a single directory for authentication, access control, directory lookups, and distribution lists.
  6. To project a consistent view of state government to the public.
  7. To avoid duplication of system resources and leverage enterprise licensing.

Standard

  1. All Email functionality will be provided using enterprise solutions specified in Appendix A.
  2. All agencies shall use and publish a single, enterprise-wide email domain of “@nd.gov”.
  3. All agencies shall maintain a generic agency email address (an “Info” account).
  4. User-IDs and email addresses shall be named in accordance with the EA Security Domain Team’s “Access Control” standard (STANDARD ST006).
  5. All email from the public must pass through enterprise email gateways.

Policy

A standardized set of technologies will be used across the enterprise for Email functionality.

Applicability

To all executive branch state agencies and institutions excluding the institutions under the control of the board of higher education with respect to academic and research uses of information technology.

Definition

Email (electronic mail) - A means of transmitting computer-based messages over a network, typically the Internet. Today’s email programs are often bundled with other tools designed to improve collaboration, such as calendars, contact lists, and task lists.

Guidance

None.

Non-Compliance

Non-compliance with this standard shall be reported to the Office of the State Auditor.

Version Control: 
This is a new standard that combines standards OAT002-04.3 and OAT002-04.4.

 

APPENDIX A                                                                       

Email System Components

 

Email

  • Microsoft Exchange
  • POP3/SMTP service

 

APPENDIX B                                                                       

Suspicious Attachment Types

File attachment types stripped at the email gateway:

  • *.bat
  • *.cmd
  • *.com
  • *.exe
  • *.hta
  • *.pif
  • *.scr
  • *.vba
  • *.vbs
  • *.zip
  • *.rar
  • admin.dll

 

ITD reserves the authority to temporarily modify this list at any time in order to respond to security related threats.  In such cases, ITD shall notify agency IT Coordinators of the change.  ITD shall also present its changes for review to EA.

 

What Our Customers Are Saying

As always, very gracious!

Youth Correctional Center
March 7, 2014
 
 

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