• Forms-based workflow – Provides automated and ad-hoc routing of forms and attached documents.
• Ad Hoc workflow – Commonly associated with collaboration and engineering applications. Permits users to specify how documents will be routed.
• Application-based workflow – Workflow technology provided as an integral part of a business application. The workflow permits automation of activities within the application environment but has only limited access to other applications or systems.
• Production workflow – Workflow technology designed for high-volume, repeatable business processes across multiple business applications and environments. Production workflows can consist of hundreds of decision points and commonly incorporate a rules engine that defines workflow object movement throughout the system.

Most organizations can benefit from the use of multiple workflow types. In many cases, one workflow system will hand off a workflow object to another workflow system for further processing. Having multiple solutions available ensures that users will have the tools they need to efficiently review and process work.