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Telephones are used to communicate between distant points. Today's desktop, mobile, and soft phones are equipped with a multitude of functionality to promote communication and collaboration.

ITD provides analog, digital and IP telephone services. Analog services are provided only when required for transmission over an analog medium (fax, modem, TDD, etc.). Digital services are provided in sites where there is a larger number of telephones in one location or building that are all connected to a digital telephone system at that location. Most state agencies currently utilize digital telephones.

ITD also installs landlines (physical connections between two telephones or devices) in remote areas where a digital system or IP service is not available.

ITD is currently conducting a multi-year conversion to IP telephones. IP telephones differ from conventional telephones in that they use the Internet or local data network to transmit the voice signal.

Phone Information


Associated Rates

Title Current Rate Current One Time Fee

Analog ports are used for fax machines, modems, and specialized communications equipment. 


ITD operates a centralized Blackberry Enterprise Server (BES) for Blackberry mobile phones. 

9.15/mo. 77.00/user

Directory assistance charges occur when someone calls the telephone company to obtain an unknown telephone number. 


A phone extension requires specialized wiring allowing a secondary instrument to share a single port on a telephone switch. 


Basic phone service is the activation of a port in an ITD provided telephone switch.


This telephone has a speaker and a larger display with additional functionality. 

8.75/device 75.00/device

All rates include 4.9% overhead charge.


What Our Customers Are Saying

Thanks much for the quick and efficient response to this problem. Great Job!

Bank of ND
July 3, 2014

Copyright © 2014 North Dakota Information Technology Department - ITD
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