Mobile Device Management (MDM) software secures, monitors, manages, and supports mobile devices deployed across the enterprise. MDM functionality typically includes over-the-air distribution of applications, data, and configurations settings for all types of mobile devices, including Mobile Phones and tablets. It can apply to both state-owned and employee-owned devices. ITD offers serveral MDM solutions:
A mobile data synchronization technology and protocol developed by Microsoft for the Android data devices. Exchange ActiveSync provides push synchronization of contacts, calendars, tasks, and email between ActiveSync-enabled servers and devices.
Provides a feature-rich management solution for iOS, Android, and Windows Mobile with full configuration, security, provisioning, and support capabilities.
BES is used primarily for Blackberry mobile phones. This centralized service allows users to securely synchronize their Exchange email accounts with the Blackberry and provides functionality to remotely clear the data from the Blackberry if it is lost or stolen. There is a one-time installation charge and a monthly per user charge. This service will be phased out in 2014.
ITD's online Work Management System (WMS) may be used to submit an “Email/IM/RightFax/Quota” service request. Specify either BES, ActiveSync, or XenMobile activation.