Hosting is running and maintaining a computer system or application on someone's behalf; typically within a modern datacenter. ITD hosts most of the enterprise systems leveraged by Services and Statewide Alliances.

Kory, IT Systems Manager

Service Categories

• Hosting Platforms (Intel, AS/400, Mainframe)
• Web Servers (Websphere, .NET, IIS, Apache)
• Databases (Oracle, SQL, DB2, ADABase, MySQL)
• Disk Storage & Backup
• File & Print
• Datacenter Space Rental

Datacenter Features

• Raised flooring
• Conditioned power administered by the ND Facility Management Division and supplied from a commercial utility power source that includes a reliable Uninterruptible Power Supply (UPS) that is fed from a diesel generator during utility power outages.
• Redundant heating/cooling systems administered by the ND Facility Management Division to maintain a typical room temperature of 72 degrees Fahrenheit and a typical humidity level of 40%. The air handling system receives auxiliary power from the generator during utility power outages. Environmental conditions are monitored 24-hour/7-day, and logs are retained for three years.
• Fire detection and suppression systems administered by the ND Facility Management Division to provide 24-hour/7-day response to disruptions.
• Key-card system administered by the ND Highway Patrol to manage, log, and monitor physical security.
• Video surveillance cameras to monitor activity in the entire room.

Benefits

Despite the remarkable transformation of the state IT enterprise over the past decade, states can be even more responsive and more capable in delivering services and protecting the states’ data systems and information. That capacity rests critically on the task of reengineering business processes and eliminating redundancies whenever possible. State CIOs have seized on the potential for galvanizing the state IT enterprise to produce better results and reduce costs by engaging in consolidation of state data centers for optimizing the physical infrastructure and to streamline business functions (Source: NASCIO’s Survey on Enterprise Data Center Consolidation in the States: Strategies & Business Justification.)

Requesting Service

ITD's online Work Management System (WMS) may be used to submit a "General Server" service request.

Setup time will depend upon the application being installed. Please involve ITD early in the project's planning phase to ensure a timely installation of non-production and production environments.

Service Level Agreements

• Enterprise Service Levels
• Hosting Service Levels