A fax (short for facsimile) is a document sent over a telephone line.
ITD offers three options for faxing:
Most fax machines require a special type of connection that ITD can provide known as an analog line. In its simplest form, faxing is achieved in five steps:
ITD utilizes Open Text Fax Server, RightFax Edition (formerly Captaris RightFax) to enable faxing from any email-enabled device or application. This is particularly useful for people who wish to send and receive faxes directly from Microsoft Outlook.
To send a fax using an email client, build the "To:" address by combining the recipient's fax number with the "@fax.nd.gov" domain. For example, to send a fax to 555-1234:
|File Format||Supported Versions|
|ANSI text (7 & 8 bit)||All versions|
|ASCII text (7 & 8 bit)||All versions|
|DCX (multi-page PCX)||Microsoft Fax|
|EPS||If TIFF image is embedded|
|HTML||Versions through 4.0|
|JPEG (includes EXIF)||All versions|
|Microsoft Excel||Versions 2000 through 2013|
|Microsoft PowerPoint||Versions 2000 thorugh 2013|
|Microsoft Rich Text Format (RFT)||All versions|
|Microsoft Visio (.VSD files)||Versions 2000 through 2013|
|Microsoft Word||Versions 2000 through 2013|
|Microsoft WordPad||Versions 2000 through 2013|
|Microsoft Works||Versions through 8.0|
|PCX bitmap||All versions|
|Portable Document Format||All versions|
|Post Script||All versions|
|TIFF CCIT Group 3 & 4||All versions|
|Unicode Text||All versions|
|UUEncode||No specific version|
|UTF-8||No specific version|
|WordPerfect Graphics (WPG & WPG2)||Versions through 2.0|
RightFax automatically converts inbound faxes to PDF documents and delivers them to an email Inbox. Typically, agencies set up one inbound number and route faxes to a shared Outlook Inbox that is monitored by administrative assistants. Direct inbound faxing to specific inboxes is also available on a limited basis.
Fax on Demand utilizes Open Text Fax Server, RightFax Edition (formerly Captaris RightFax) to enable callers to request documents using their telephone keypads. The selected documents are then delivered to a fax number they specify.
For Traditional Faxing, use ITD’s online Work Management System (WMS) to submit a "Telecommunications" service request. When asked for the "Type of Set," select "Other" and specify "Fax machine."
For Desktop/Application Faxing or Fax on Demand, use ITD’s online Work Management System (WMS) to submit an "Email/IM/Rightfax/Quota" request. Briefly explain in the "Comments/Special Instructions" what you wish to accomplish.
|Title||Current Rate||Current One Time Fee|
Faxing services are available via any email-enabled device or application. Applications that send mass faxes are assessed a rate based upon average volume.
|Included in Basic Phone rate|
Faxing services are available via any email-enabled device or application. An entire agency may find value in utilizing the departmental rate as an alternative to the single-user fee.
|Included in Basic Phone rate|
Faxing services are available via any email-enabled device or application. A single-client fee is available to individuals using the service.
|Included in Basic Phone Rate|
All rates include 4.9% overhead charge.