A soft phone is a computer application that allows users to make telephone calls directly from their computer. A soft phone is most often used in conjunction with Voice over Internet Protocol (VoIP). With a soft phone, calls can be made from the PC to a phone line, from a phone to the PC, or between soft phone-enabled computers.
Commands can be entered through either the keyboard or the onscreen interface. Conversations are conducted on a headset/microphone combination.
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