To place an active call on hold, press the HOLD key (telephone indicator beside your Line or DN key will flash – indicating that you have a call holding).
To return to held call, press the LINE or DN key that is flashing.
Note: You will hear an audible reminder of held call after 60 seconds.
To place a call using your speaker phone
Note: To make the speakerphone conversation private, lift the handset. To go back to a speakerphone conversation, press the HANDSFREE key and hang up the handset.
To mute your end of the conversation, press the MUTE key. (The red indicator light will flash when MUTE is active.)
To return to two-way conversation, press the MUTE key again. (The red light will turn off.)
Note: The MUTE key is programmed to detect whether you are on headset, handset, or speakerphone and will choose the correct path to mute.
To transfer a call:
To switch between original caller and transferred party, press the SWAP key.
To rejoin caller if transferred number is busy or unanswered, press LINE or DN key where indicator is flashing.
Note: To complete a “blind” transfer, dial the number and press CONNECT when the phone begins ringing.
To establish a conference call:
Repeat steps above to add additional parties.
To forward all calls:
To cancel forwarding, press CHECK FORWARD key (without lifting handset). Press CANCEL FORWARD key. Your display will tell you that Call Forward has been cancelled.
To forward calls to the same number, press FORWARD key, then DONE key (without lifting handset).
To answer a ringing line:
To activate ring-again when you reach an internal busy signal or no answer:
To cancel ring-again, press CANCEL RING AGAIN (without lifting handset) before system prompts you with the ring-again tone.
To redial the last number called, lift the handset and press your LINE or DN key once; or press your LINE or DN key twice.
To store a number:
To place a call using stored auto dial:
To use a departmental speed call number:
Note: The departmental Speed Call list will be programmed into the system by a designated controller – all other telephones are users of this list only and cannot make changes, deletions, or additions to the list.
To make an intercom call:
To answer an intercom call:
To park a call:
To retrieve a parked call:
To use overhead paging:
Note: When using Overhead Paging, it is a good idea to use the handset so background noises are not heard.
To dial into your mailbox:
Press the HEADSET key to answer a call on the headset, or to switch a call from the Handset or Handsfree to Headset.
Increase or decrease the volume of the ringing, toning, headset, handset, or speakerphone. The volume bar control can only be used for the current activated sounds, ie…ringing, handset volume, speakerphone volume, etc.
This key operates the Personal Directory and Call Log feature on your telephone. The Personal Directory provides a personalized list of name and numbers and can hold up to 100 entries. The Call Log lists the name and numbers (when available) of incoming and outgoing calls received and made by your set.
The Options Key allows you to customize certain characteristics of your telephone. Screen prompts take you step by step through each procedure. The features available under the Options Key are: Language, Change Feature Key Label, Screen Contrast, Volume Adjustment, Ring Type, Call Log Option, Live Dial Pad, Area Code Setup, Call Timer, Date/Time Format, Key Click, Headset Port Call, Headset Port External Alerter and Recorder Interface, Call Indication Light, On-hook Default Path, Display Diagnostics, Group Listening, and MCA Control.