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Mobile Device ActiveSync Password/PIN Resets

Android and iOS

At this time we do not have a way to unlock Android or iOS devices within ITD or the carrier. The only way to unlock a device is to reset the device to factory settings. If the device is being backed-up, it can be restored after the factory reset.

Blackberry

Blackberries can have the PIN/password reset by contacting the ITD Service Desk.

Related Service

 

What Our Customers Are Saying

It was so early in the morning and still cheerful and so helpful.

Cass County Social Services
March 19, 2015