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Midrange (IBM iSeries) AS/400 Computer

ITD provides hosting services (including computer processing, electronic storage of data, and printing services) for the IBM iSeries platform. The IBM iSeries, formerly known as the AS/400, is a mid-range server designed for small businesses and departments in large enterprises. Its operating system is called the i5/OS (formerly OS/400).

Features

ITD offers the AS/400 in our enterprise services hosting environment. We provide operational and infrastructure support that includes, but is not limited to, the following components:

Facilities

  • A professional, raised floor data center equipped with redundant cooling and conditioned power which is supported by a UPS and diesel generator.
  • Physical security is provided via a key card system with all access logged and monitored.
  • Facilities comply with the Enterprise Architecture Physical Access Security Standard2.

Hardware

  • Solutions provided include rack space and professional-class server equipment designed for maximum availability with redundant components.
  • Hardware is acquired with vendor supplied warranty and support.
  • Hardware typically follows a 4-year replacement cycle.
  • When appropriate, shared or virtual hardware is used in order to minimize costs.
  • Hardware will be installed and configured in compliance with industry best-practices.
  • Firmware updates will be installed as needed.

Functionality

  • Online transaction processing
  • Batch processing
  • Magnetic disk storage
  • Printing
  • Software installation and maintenance support
  • Operations support
  • Job scheduling
  • Magnetic tape back-up
  • Monitor system and resolution of problems

Extended Offerings

  • Monitoring & Alerting
  • Load Testing & Performance Tuning
  • Business Continuity

Requesting Service

ITD's online Work Management System (WMS) may be used to submit a "General Server" service request.

Setup time will depend upon the application being installed. Please involve ITD early in the project's planning phase to ensure a timely installation of non-production and production environments.

Service Level Agreements

Related Service

 

What Our Customers Are Saying

Appreciate your input and follow up in resolving this problem. Great Job!

Bank of ND
June 12, 2014
 
 

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