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Citrix XenMobile iOS Installation Instructions

Citrix XenMobile iOS Installation Instructions

  1. To install the Citrix XenMobile MDM app, please remove existing NDGOV ActiveSync profiles if they are present. To remove existing profiles, open the Settings. If none are present, proceed to step 5.
  2.  

  3. Select Mail, Contacts, Calendars, then open the ActiveSync profile to be deleted. In the example, the profile is named Exchange.

  4.  

  5. Open the profile and select Delete Account.

  6.  

  7. Confirm the deletion.

  8.  

  9. On your iOS device, open the Apple App Store.

  10.  

  11. Search for "citrix worx" and install the Citrix Mobile Enroll app.

  12.  

  13. After the installation, press Open.

  14.  

  15. You will be presented with the following screen. Please choose to allow or don't allow notifications.

  16.  

  17. Enter the web address of mobile.nd.gov and press Next.

  18.  

  19. Press Allow to accept the nd.gov certificate.

  20.  

  21. Enter your nd.gov email address and password. Press Sign On.

  22.  

  23. The browser opens and you are presented with the following screen. Press Continue to begin the installation.

  24.  

  25. Press Install to install the Sate of North Dakota CA certificate.

  26.  

  27. If prompted, enter your passcode.

  28.  

  29. Press Install.

  30. Press Install.

  31.  

  32. Press Done.

  33.  

  34. Press Install to install the corporate profile.

  35.  

  36. If prompted, enter your passcode.

  37.  

  38. Press Install.

  39.  

  40. Press Install to acknowledge the warning.

  41.  

  42. Press Trust.

  43.  

  44. Press Done to finish enrollment.

  45.  

  46. After pressing Finish enrollment, you are taken to the Citrix XenMobile app confirming you're successfully enrolled.

  47.  

  48. After enrollment, open your email app. You will be prompted for your NDGOV password. The Citrix XenMobile app is configuring your iOS device with an ActiveSync email account.

  49. Your Device is now enrolled with XenMobile and you should have access to your NDGOV email.

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Very thorough with great attention to detail.

Pembina County Auditor
September 23, 2014