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Call Center Agent

Symposium is a diverse suite of customer interaction solutions for agency call centers. 

This product will assist the call center employee in handling calls and routing them more efficiently. There is a one-time installation charge and a monthly per agent charge.

Current Rate: 
10.00/mo.
Current One Time Fee: 
500.00/agent
Current Rate Effective Date: 
July, 2013 - June, 2015
Budgeted Rate: 
10.00/mo.
Budgeted One Time Fee: 
500.00/agent
Budgeted Rate Effective Date: 
July, 2015 - June, 2017
Billing Code: 
164
Report ID: 
CD7-040-AA
 

What Our Customers Are Saying

Really appreciate this service. ITD is always so helpful. Thank you.

Dept. of Human Services
August 19, 2014
 
 

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