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Interactive Voice Response (IVR)

IVR applications and systems allow people to interact with information over the telephone. 

An IVR connects to both telephone systems and your internal data source (hosts and/or databases) so that you can automate the task of distributing information from within your agency to the outside world. The cost is per port (number of lines) desired for your customers to access your information.

Current Rate: 
Current Rate Effective Date: 
July, 2013 - June, 2015
Budgeted Rate: 
Budgeted Rate Effective Date: 
July, 2015 - June, 2017
Billing Code: 
Report ID: 

What Our Customers Are Saying

At 0400 in the morning I was able to speak to someone that could fix my problem. The tech was extremely professional and knowledgeable on the system. Thank you!

Renville County Sheriffs Office
September 28, 2014

Copyright © 2014 North Dakota Information Technology Department - ITD
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