This past weekend, ITD conducted a major upgrade on the statewide network. The outage was originally scheduled from 4:00 am to 6:00 pm on Saturday, July 28, but due to the volume and complexity of issues, it extended through Sunday and into the workweek for some customers. Thursday evening, a major reconfiguration was implemented that alleviated most of the outstanding issues.
Your patience is appreciated as ITD works to identify and resolve any remaining conversion-related incidents. Knowing the importance of technology in your everyday business, we want to apologize for the inconvenience this service outage has created.
Going forward, the new 10 Gigabit core network across the state provides more bandwidth, greater redundancy, and reduced complexity over its 13 year old predecessor. ITD is confident that it will meet or exceed your expectations for years to come.