The 63rd Legislature passed SB 2021 in which Section nine of that bill requires the Information Technology Department (ITD) to perform a “study of all state agencies' information technology... read more
As many of you know, The 63rd Legislature passed SB 2021. Section nine of that bill requires the Information Technology Department (ITD) to perform a “study of all state agencies' information... read more
ITD is extending an invitation to learn about today's critical IT initiatives for free from Gartner Analysts. Join them for an hour and walk away with tactical advice that can impact your top... read more
Recently, I have seen a couple ITSM tickets submitted about users having problems working with files in FileNet. While troubleshooting the problem, we discovered that the user was trying to use... read more
Batches that look like they are stuck Identifying or Evaluating can be fixed by the operator most times, which eliminates the need to submit an incident. Please share these instructions with... read more
The Records Management Program is responsible for the preservation of state records. This includes determining retention periods, selecting the appropriate retention medium, choosing the best retention location, and selecting the best filing system for the records.