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2011

Customer Service Week 2011

Monday, October 03, 2011

During the first week of October, organizations around the world observe Customer Service Week to celebrate the efforts of customer service. Governor Dalrymple has issued a Proclaimation of...
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Gartner Webinars for October 2011

Monday, October 03, 2011

ITD is extending an invitation to learn about today's critical IT initiatives for free from Gartner Analysts. Join them for an hour and walk away with tactical advice that can impact your top...
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.Net Upgrade

Thursday, September 29, 2011

ITD is in the planning stages of upgrading to .Net 4.0, which is expected to be completed by early 2012. ITD will be contacting agencies regarding applications supported by ITD that are directly...
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Security Awareness Training

Wednesday, September 28, 2011

Information Security Awareness Training (112ADMIN0001) has been added to Enterprise Learning Management (ELM). All state employees are required to complete this online web-based ...
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VMworld 2011 Snapshot

Monday, September 26, 2011

ITD is extending an invitation from VMware to join them in a complimentary, half-day program called, "vmworld 2011 Snapshot Your City. Your Cloud." This event highlights...
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Revised Project Management Standard

Friday, September 23, 2011

Revisions were made to the Project Management for Large Information Technology Projects standard, STD009-05.4. These revisions became effective on September 14, 2011. Revisions References to the...
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Planned Major Network Outages

Thursday, September 22, 2011

Over the past few weeks, ITD has been planning with customers for one extended network outage on October 8. A decision has been made to instead split the effort into two ...
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Unexpected Service Interruption

Friday, September 09, 2011

1:00 PM, RESTORED:  The hardware causing power problems earlier today has been effectively bypassed. We believe all services affected are now operational. If you are still experiencing...
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Gartner Webinars for September 2011

Tuesday, September 06, 2011

ITD is extending an invitation to learn about today's critical IT initiatives for free from Gartner Analysts. Join them for an hour and walk away with tactical advice that can impact your top...
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OnDemand Upgrade

Wednesday, August 31, 2011

OnDemand, a Mainframe reporting tool, will be upgraded from OnDemand 2.1 to OnDemand 8.5. Currently, ITD and the vendor are working through the planning and analysis...
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What Our Customers Are Saying

Am very pleased with the patience,courtesy,and awareness that was provided. Thank You

Dept. of Agriculture
March 14, 2013
 
 

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