The results of ITD’s Annual Customer Survey are in. This year, 56 IT coordinators, business professionals, and agency directors responded with an overall satisfaction rate of 92%.
In reviewing the results and reading the comments, the overall theme is that customers are pleased with ITD and the improvements we've been making. However…
In short, we need to keep up the good work, but stay focused on continuous improvement.
I would like to personally thank everyone that participated in the survey. ITD always views your feedback as gift, and we’re committed to using your input to set our direction moving forward.
If you ever have a concern, please don’t feel you have to hold onto it until the next annual survey. We’re just a click or a call away.