·Billing Table of Contents

Billing & Rates

Data Processing Bill

EDMS User Fee
EDMS Storage Fee
ITD operates a centralized Electronic Document Management System that allows agencies to image, index, store and retrieve documents. It utilizes software from FileNet, Cardiff and KnowledgeLake. Per user costs include a one-time setup fee and a monthly recurring cost. In addition there are monthly storage costs for documents that an agency stores in this infrastructure based on the amount of disk space utilized.

Desktop Support Analyst
The desktop support analyst provides personal computer and network technical support. This support includes installation of a new system, diagnostic/problem resolution, and on-site training. Time is charged out in increments of six minutes (1/10th of an hour).

Systems Analyst
The systems analyst provides analysis, design and implementation of central computer, client server and e-government systems. Time is charged out in increments of six minutes (1/10th of an hour).

Contract Programming
At times ITD may have to hire contract programmers to assist in the development of systems. This time will be charged back to the agency at the rate billed to the State. ITD will get approval from the agency before entering into such contracts to make sure proper funding is available.

Consulting
ITD staff may enter into an agreement with an agency to perform technology planning services or review progress on an application being developed by outside contractors. These consulting services will be coordinated with the agency's project manager. Time is charged out in increments of six minutes (1/10th of an hour).

Programmer
The programmer develops and maintains computer program code. This includes writing code, testing, maintenance, and documentation. Time is charged out in increments of six minutes (1/10th of an hour).

Records Management Fee
The records management analyst helps establish records retention and disposition programs. This includes the development of a systematic process of organizing and saving documents for compliance with legal, audit and administrative regulations. The cost is tiered and allocated based on the number of record series and the number of employees at the agency.

9672 Batch Print
Batch print is generated when a batch computer program submits output to a printer. Print lines are recorded and charged only when output is sent to ITD's central printers. If our customers receive output on printers located at their destination, ITD does not charge for batch print.

9672 Batch CPU
Batch CPU is generated when a batch computer program is submitted and processed by the central processor. The processor records measurable units in CPU seconds. This time is recorded by batch job name.

9672 CICS CPU
CICS CPU is generated when the central computer processes transaction programs and provides information via an on-line workstation. The processor records measurable units in CPU seconds. This time is recorded by user-id.

9672 ADABAS CPU
ADABAS CPU is generated when a computer program accesses an ADABAS database. The processor records measurable units in CPU seconds. This can be accomplished via batch or on-line processing. This time is recorded by batch job name or user-id.

9672 TSO CPU
TSO CPU is generated when a computer program is submitted using TSO. The processor records measurable units CPU seconds. This time is recorded by TSO user-id.

Disk Storage
Disk storage is data stored on ITD's central disk storage devices. Bytes of data are stored on tracks and billed by data file. Data retrieval is extremely fast and this storage medium is used primarily when data is accessed regularly.

Tape Storage
Tape storage is generated when data is stored on tape cartridges. These cartridges are used to store data that is accessed infrequently or for backing up files stored on magnetic disk. Data retrieval is delayed because the tape must be mounted to a tape drive before a program can access the data.

LAN Back-Up Storage
Agency servers and personal computers can be backed-up to ITD central disk storage devices. This process can be scheduled to occur on a regular basis, and allows for an agency to recover files that have been removed by accident or through equipment failure. ITD also keeps a copy of all back-up files off site. The charge is per megabyte of data stored.

AS/400 Batch CPU
Batch CPU is generated when a batch computer program is submitted and processed by ITD's AS/400 computer. The processor records measurable units in CPU seconds. This time is captured by batch job name.

AS/400 Interactive CPU
Interactive CPU is generated when the AS/400 processes transaction programs and provides information via an on-line workstation. The processor records measurable units in CPU seconds. This time is captured by user-id.

AS/400 Disk Storage
Disk storage is data stored on ITD's central AS/400 disk storage device. Bytes of data are stored and billed by data file. Data retrieval is extremely fast and this storage medium is used primarily when data is accessed regularly.

Dial-Up User-ID
Identification number assigned to an individual allowing access into the State’s network. Agencies are able to access their servers inside the firewall via a remote connection.

Dial-Up Long Distance
Cost per minute when agency is connected to the State’s dial in server via a remote connection. Cost is only charged when dialing in via the 800 number. Local calls are not charged a per minute fee.

WAN Access DSL Connection
WAN Access T-1 Connection
These dedicated connections represent circuit capacity required for a customer to connect to the state wide area network. Includes circuit cost, wide area network equipment and technical support.

Metro Area Network Access (CAMPUS/METRO)
ITD has a dedicated fiber connection for customers in select Bismarck locations to connect to the state wide area network. Includes circuit cost, wide area network equipment and technical support.

Network Device Connection
Network access charge is assessed to each device connected to the state wide area network (WAN). If a customer has a local area network (LAN) with a connection to the state WAN, the network access charge applies to each device on the LAN. Includes core network infrastructure, technical support, anti-virus clients, internet access and e-mail services.

Web Hosting
ITD provides web servers to host an agency’s web site and make it accessible to the public via the internet. This service includes monthly usage reports, nightly backup, FrontPage extensions, FTP access and search capabilities. Also includes agency intranet hosting. The cost is tiered based on the size of the web site.

Application Server Hosting
ITD provides application servers to host an agency’s application and make it accessible to the public via the internet. The cost is tiered based on the size of the system.

VPN Client Connection and Client Add-on
A virtual private network, or VPN, uses encryption and tunneling to connect users or sites over a public network, usually the Internet. A fee for a license is assessed per client. A reduced add-on fee is assessed for individuals already paying for a network device connection.

Anti-Virus Client (Political Subdivisions only)
ITD has entered into a enterprise license agreement with Symantec for Norton Anti-Virus. Agencies may participate in this agreement by working with ITD to receive copies of the software and coordinate update of virus definition files. A monthly license fee is assessed per client for political subdivisions.

Virtual NT Server
ITD operates an NT Server configured to provide multiple agencies with secure file and printer sharing services. The cost includes a one-time setup fee per user plus a monthly charge per virtual server.

Server Room
ITD provides a secure server room to house agency servers. This location includes card key access, computer racking, conditioned power and an uninterruptible power supply. The monthly cost is assessed on a per server basis and per additional device located in the server room (e.g. external storage systems).

Miscellaneous Charge
Miscellaneous charges result when ITD purchases a unique service or product from an outside vendor for the sole benefit of a customer. The cost invoiced to ITD by the vendor is passed on to the customer at actual cost.

Overhead
Overhead is included in the rate for all services except for the miscellaneous charge to which it does not apply.