Director of the Human Resource Division

Shelly Miller heads the Human Resource Division. They provide a variety of services to ITD, including:

• Recruitment, selection, and retention of highly qualified employees
• Strategic planning assistance
• Policy implementation
• Job classifications maintenance
• Employee/manager relations
• Benefits
• Compensation
• Legal Compliance
• Training and development
• Risk management & workplace safety

ITD successfully hires the talent needed to provide outstanding service to our customers. IT employees must be technically brilliant and possess strong interpersonal skills to effectively work with customers. Thus, it is becoming increasingly more important for Human Resources  and IT to partner on strategic goals.

ITD's 2006 Employee Satisfaction Index Survey rated ITD employees as being 100% satisfied with our flex scheduling and balancing work and family.