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North Dakota Human Resource Management Services

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600 E Boulevard Ave
Dept 113
Bismarck, ND 58505-0120

Phone · 701.328.3290
Fax · 701.328.1475
Email · hrms@nd.gov

Employment Verification · 701.328.2677

State Employees: Training Classes for ND State Employees

Become A Better Communicator

Course Contents

You have the capability to improve your communication skills with others by eliminating communication barriers and improving your active listening skills.  Communication is the beginning of all we do. Without it, all other functions suffer.  Communication is the key factor at productivity at work, relationships at home, and helping customers interact with your agency.   Even the best speakers in the world need help with how they communicate with their audiences.  We all can become a better communicator!

By attending this seminar, you will determine your communication style and acquire techniques to utilize when adapting to communication styles of others. You will learn to take responsibility for what you communicate while practicing clarity and understanding.

We also delve into the different ways men and women communicate.  Gender communication skills are different between each through variables we’ve learned since childhood.  Do you want to understand the differences?

You will learn to:

NOTE: This course is not necessary if you are in a supervisory role, or have already taken the Supervisory Management/Development Program.



Nonsupervisory Staff


Allison and Tricia

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