North Dakota Class Description
CORRECTIONAL CASE MANAGER (5110)
Grade 11
Scope of Work:
Work involves case management to meet the needs of inmates assigned to the unit; participating in operations and serving as second-in-command of the unit.
Duties Performed:
- Plan, organize, and direct physical, intellectual, and rehabilitative programs to meet the needs of the inmates assigned to the unit.
- Provide day-to-day planning for improving daily living skills, cognitive, and basic skills in reading, mathematics and language; monitor progress and update case plan to assist individuals in improvement results.
- Assist inmates in developing pro-social and positive problem solving skills and holding them accountable for their decisions.
- Prepare progress reports and correspond with courts and other jurisdictions as needed.
- Ensure appropriate physical and security requirements of the facility and inmate population are maintained.
- Coordinate programs with internal and external groups and agencies.
- Ensure compliance with regulations, memorandums, policies, and procedures; serve on the disciplinary committee.
- Oversee unit security inspections and security and safety practices; coordinate with chief of security and appropriate department heads for related services.
- Notify appropriate personnel of a potential or threatened suicide.
- Investigate and attempt informal resolution of offender grievances and complaints; mediate when necessary.
- Coordinate drug/alcohol testing for all offenders.
- Develop a needs assessment for each assigned inmate that includes reviews of the individual case plan.
- Serve as a member of the inmate housing unit reclassification committee; prepare classification reports regarding inmate adjustment, vocational and/or academic involvement, and work site evaluations; provide recommendations.
- Coordinate inmate individual self-improvement plans to ensure follow-up and proper referral to needed programs and diagnostic assessment.
- Train, supervise, and evaluate caseworkers, correctional officers, and contract staff on the principles, practices, policies, and procedures needed to maintain or improve work performance in accordance with established standards.
- Identify, document and assist offender with separation needs; provide release programming to include skill development in communication, occupational field, and interviewing.
- May serve as work and education release program supervisor/coordinator.
- Complete audits to ensure facility is following ACA guidelines and make changes as needed.
- Serve as acting Unit Manager in their absence.
- Serve as a member of the interview/selection panel for caseworker positions.
- Initiate preparation of inmate parole plans, complete parole reviews on assigned inmates and serve as a unit representative at the parole board hearings.
NOTE: The duties listed are not intended to be all-inclusive. Duties assigned any individual employee are at the discretion of the appointing authority.
Minimum Qualifications:
Requires six years of work experience providing for the supervision and rehabilitation needs of offenders or juveniles in a field of corrections with at least one year in a supervisory or progressively responsible capacity. College coursework may substitute for the work experience requirement on a year-for-year basis.
Eff. Date: 5/94 - Replaces 4124, Adult Services Program Administrator
Rev: 10/97 - Rewritten in current format
Rev: 10/98 - Updated minimum qualifications
Rev: 10/02 - Changed title to Correctional Case Manager
Rev: 11/03 - Updated minimum qualifications
Rev: 10/07 - Updated duties, scope of work, and min quals
Rev: 9/10 - Updated minimum qualifications
